James is the Director of Landmark Lease Advisory Services Ltd, a small company based in St Albans, providing an analytical and litigative service to leaseholders in England and Wales.

Laura Severn is a Legal Executive and Operations Director and Head of Client Care at award-winning Brady Solicitors. As well as supervising debt recovery, Laura is involved in maintaining and developing the company case management system and works flow. Directly available to clients and regularly advising on all issues surrounding ground rent and service charges, Laura is also the firm but fair "Enforcer" in monitoring service standards and key performance indicators.